Frequently Asked Questions

General

What is TLWR?

TLWR is a creative platform for AI characters, scenes, and interactive stories. It combines a visual editor with an AI generation pipeline and a community gallery.

Is TLWR free?

Yes — the Free plan lets you start creating immediately with no credit card required. Paid plans add more storage, unlimited publishing, and advanced features. See the Pricing page for details.

Do I need an account to use the editor?

No. The editor at editor.tlwr.app works without an account. Your projects save locally in your browser. You need an account to publish to the gallery.

What kind of content can I create?

Characters — AI portrait cards with stats, lore, and inventory
Scenes — Visual compositions with characters, backgrounds, and mood
Stories — Branching interactive narratives with player choices
Worlds — Containers linking characters, scenes, and a lore database

No. Private, unpublished projects remain on your device. We never access or use them. Only content you explicitly publish to the gallery could theoretically be used for any purpose — and we commit not to use it for model training without opt-in consent.

Where is my data stored?

Local projects live in your browser's storage. Account data (email, profile) and published content are stored on servers in the EU/US.

Can I delete my account and data?

Yes. Account deletion removes all your profile data and published content from our servers. Local project files remain on your device until you delete them.

Editor

Which browsers are supported?

Chrome 120+, Firefox 120+, Safari 17+. Mobile browsers are supported for viewing; the full editor works best on desktop.

Does the editor work offline?

The canvas and layer editing work offline. AI generation requires an internet connection.

How do I export my work?

Use Ctrl + E or File → Export. Options: PNG, JPEG, SVG, or .tlwr archive (portable project).

What is a `.tlwr` file?

A .tlwr file is a compressed archive containing your project JSON plus all embedded assets. You can share it with others, import it on any device, or use it as a backup.

Publishing

When does the gallery launch?

Gallery and account features are coming in Phase 2 (approximately Q3 2026). Sign up for updates at tlwr.app.

What are forks?

A fork is a copy of someone else's public project that you can edit independently. Attribution to the original author is preserved automatically.

How is published content moderated?

Automated checks run on every submission (NSFW filter, copyright detection). Community flagging is available for published content. A moderation team reviews appeals.

Billing

Can I change plans?

Yes — upgrade or downgrade at any time from your account settings. Upgrades take effect immediately. Downgrades take effect at the end of the billing period.

What happens if I exceed my storage quota?

You'll receive a warning at 80% usage. At 100%, new publications are paused. Existing publications remain accessible. Delete old publications to free up space, or upgrade.

Is there a refund policy?

We offer a 14-day refund on any paid plan. Contact support@tlwr.app.

Technical

What technology powers TLWR?

The portal is built with Nuxt 3 (Vue), deployed on Cloudflare Pages. The editor is a custom Vue application. Backend uses Supabase (Phase 2+) and Cloudflare R2 for media.

Is there an API?

A public API is planned for the Studio plan in Phase 3. Watch the changelog for updates.

I found a bug. How do I report it?

Email bugs@tlwr.app with a description and steps to reproduce. We aim to respond within 48 hours.